PRIVACY POLICY FOR GO TOUCH GRASS MOBILE APPLICATION

Last updated September 6, 2025


This Privacy Policy explains how Instinct Entertainment Inc. (“Company,” “we,” “our”) collects, uses, and protects your information when you use the Go Touch Grass mobile application (the “App”).

1. Information We Collect

-We collect only the information necessary to operate the App:

-Account Info (if you register): username, email, or login credentials.

-Purchase Data: transaction confirmation details from Apple/Google (no credit card numbers).

-Technical Data: device type, OS version, crash logs, and performance metrics.

-Communications: messages you send us (support inquiries).

We do not intentionally collect sensitive categories of personal data (health info, biometric identifiers, financial account details, or government IDs).

2. Children’s Privacy

-The App is not intended for children under 13 (16 in some regions).

-We do not knowingly collect personal information from children.

-If we learn we have done so, we will promptly delete it.

-Parents can contact us at contact@instinctentertainment.co
 to request deletion.

3. How We Use Information

We use information to:

-provide access to the App and redeem codes,

-process purchases and prevent fraud,

-improve performance, security, and user experience,

-respond to support requests,

-comply with legal obligations.

We do not sell or rent personal data.

4. Legal Basis (GDPR Users)

For EU/EEA users, we process data only under a lawful basis:

-Contract performance (to provide the App),

-Legal obligation (to comply with law),

-Legitimate interests (to prevent fraud and improve services),

-Consent (if explicitly required for optional features).

5. Sharing of Information

We may share limited data with:

-Service providers (e.g., cloud hosting, analytics, payment processors).

-Authorities if required by law or to protect safety/rights.

-Business successors in case of merger, acquisition, or restructuring.

We do not share user data with advertisers for targeted ads.

6. International Transfers

If you are outside Canada, your data may be transferred to servers located in other countries (e.g., the United States).
We take steps to ensure equivalent protection as required under GDPR and other laws.

7. Data Retention

We keep data only as long as needed for its purpose:

-Account info: until account deletion or request.

-Purchase data: as required for tax, legal, or fraud-prevention obligations.

-Support requests: until resolved, unless required longer.

When no longer needed, we securely delete or anonymize data.

8. Security

We use industry-standard safeguards (encryption, firewalls, access controls) to protect your information.
However, no system is completely secure. By using the App, you accept this risk.

9. Your Rights

Depending on your location, you may have the right to:

-Access and request a copy of your data,

-Correct inaccurate data,

-Request deletion of your data,

-Object to certain processing,

-Request data portability.

To exercise rights, contact: contact@instinctentertainment.co

We will respond within legally required timeframes.

10. California Residents (CCPA)

If you are a California resident, you may have the right to:

-Know categories of personal information collected,

-Request deletion of personal data (with exceptions),

-Opt-out of “sale” of data (we do not sell data),

-Non-discrimination for exercising rights.

Requests: contact@instinctentertainment.co

11. Changes to Policy

We may update this Privacy Policy. If changes are material, we will notify you via the App or by email where required.

12. Contact

For questions or privacy requests:

Instinct Entertainment Inc.
Email: contact@instinctentertainment.co